Basics for this situation
Making an emergency call: what to say, staying reachable
A good emergency call is short, calm and structured: where it happened, what happened, how many people are affected, what injuries or hazards – and then wait for questions. The local emergency number in the EU is 112. After the call, stay reachable and conserve the battery.
Reading and sharing your location: coordinates, apps, description
In an emergency rescuers need to know where you are. Smartphones show coordinates even without a data connection, many countries transmit location automatically during an emergency call, and location apps can share positions as coordinates, a link or a code. A description with terrain features always helps as well.
STOP: from shock to the next step in seconds
When fear or panic rises and no immediate danger forces you to act at once, a short, fixed sequence helps: stop, breathe out slowly and come back to the here and now, think, observe, plan the next small step. The sequence is based on the well-known STOP rule for people who are lost and can be used anywhere.
Staying findable: trip plan, staying put, leaving clues
Rescue starts before you set off: leaving a trip plan means you are missed sooner and searched for more precisely. In an emergency it usually helps to stay at a clearly visible place, prepare signals and remain reachable. If you must move, leave notes and markers.
Agreeing whistle signals: three blasts for help and group codes
Three blasts are widely understood as a call for help; in the Alps the alpine distress signal is customary. For groups – families, school classes, hiking teams – it is worth agreeing and practising a few simple whistle signals before the trip. Whistling saves your voice and carries further.
