Basics for this situation
Making an emergency call: what to say, staying reachable
A good emergency call is short, calm and structured: where it happened, what happened, how many people are affected, what injuries or hazards – and then wait for questions. The local emergency number in the EU is 112. After the call, stay reachable and conserve the battery.
STOP: from shock to the next step in seconds
When fear or panic rises and no immediate danger forces you to act at once, a short, fixed sequence helps: stop, breathe out slowly and come back to the here and now, think, observe, plan the next small step. The sequence is based on the well-known STOP rule for people who are lost and can be used anywhere.
Signalling to helicopters (Y/N) and behaviour during landing
In Europe two body signals are widely used for rescue helicopters: both arms raised diagonally (the shape of a 'Y') means 'Yes, we need help'; one arm raised diagonally up and one diagonally down (the shape of an 'N') means 'No, we do not need help'. During landing: keep your distance, secure loose objects and only approach when the crew signals.
Layering clothing system
Instead of one thick jacket, layering combines several layers with different jobs: a base layer that moves moisture away from the skin, an insulating mid layer and an outer layer against wind and rain. Putting individual layers on and taking them off keeps you warm without sweating – crucial in cold and changeable weather.
